General Hourly Assistance

Cancellation Policy

General Hourly Assistance is for small-scope handyman help, light repairs, mounting, assembly, smart-home setup, digital help, and other practical projects within STUpendous Services’ scope. A 50% deposit is required at booking to reserve your time. The remaining balance is due when the booked service is completed. Additional time beyond the booked appointment may be billed separately at the current hourly rate, when available and agreed upon. Bookings may be cancelled or rescheduled without penalty with at least 48 hours’ notice. Cancellations, reschedules, no-shows, or inaccessible work areas within 48 hours of the appointment will forfeit the deposit. A new deposit may be required to book a new time. Materials, parts, hardware, disposal, supply costs, and special purchases are not included unless discussed in advance. Customers may provide materials, or Stu may pick up pre-approved materials when arranged ahead of time. STUpendous Services does not perform major electrical work, major plumbing, roofing, gas lines, structural framing, large remodeling, or permit-required work. If a job is outside scope, unsafe, or better suited for a licensed specialist, I’ll let you know honestly. Weather, safety concerns, unavailable materials, or project details that change the scope may require rescheduling. If STUpendous Services needs to reschedule due to weather, safety, illness, or another issue on my end, your deposit will transfer to the new appointment time. Please provide accurate details, photos, measurements, and access instructions before the appointment so I can show up prepared. Built slowly. On purpose. Done directly. By Stu.